AMS COMTEL

Our Work is About Trust

AMS Comtel provides cross industry and industry-specific outsourcing solutions in both core and non-core areas. Every enterprise needs an ally in its corner. We believe in partnering and aligning well to make client organization a high performing enterprise. At AMS we envision to constantly innovate in order to have superior execution for our clients, thereby creating wealth for all the stakeholders.

We bring to that enthusiasm, because we like to find new and better ways of doing things. We bring a discerning eye, because we’re proud of our success in this business.

WHO WE ARE

At AMS Comtel, our constant endeavour is aimed at creating a business space that creates valuable experiences for not just its stakeholders, but also its customers and employees. Our purpose is to maintain synchronistic relationship with all those who constitute the main workforce of the company to execute and accomplish the highest standards of management and outsourcing in the BPO and KPO business sectors.

AMS Comtel believes in extending the client organisation. By 'extending client organisation', we mean that as service providers, we must work the way our client works, help advance client operations, and achieve client business goals. To us, advancing client operations means end-to-end ownership of client processes, deep understanding & knowledge of the client-industry and processes, ability to embrace & demonstrate flexibility, and nimbleness to respond swiftly to changes & expectations.

We at AMS Comtel believe that the strength of an organization lies in its lineage and its values. we are confident that armed with pedigree experience, fair values and tremendous capability in the relevant domain, we can build successful partnerships with our clients.

Our work culture espouses a never-ending quest to improve, improvise and progress. We encourage curiosity and reward hard work. We constantly work towards seamlessly bringing together quality services with a superlative work culture as well as performance delivery.

Building TRUST & CAPABILY

For over years AMS Comtel has been empowering leaders and visionaries to chart their courses, expand their horizons and shape their destinies.

AMS Comtel endeavors to create value for all stakeholders, upholding highest standards of ethical conduct, fairness of purpose and unflinching resolve to bring in highest professional management in outsourcing and KPO business space. The DNA of AMS Comtel is espoused in a few very simple but core guiding principles that enshrine the soul of this company.

PERSISTENT - If we're on for a Job, challenges are meant to be melted to pave the way for a successful delivery, on time, every time.

AGILE - Being as nimble and flexible as a start-up despite having Herculean team strength and years of experience.

MERITOCRATIC- Performance par excellence is the only way to be in the business, and to be in the company.

ACCESSIBLE- We value our association with the clients, and the employees alike, and are accessible to one and all.

COLLABORATIVE- We deliver with dedicated and collaborative team with diverse competencies blending in to make one formidable force.

We are only as good as the reputation of Our Clients, and we willingly put our own reputation on the line to ensure that they get as much out of the relationship as we do.

Client INDUSTRIES We Accompany

We work both diligently and intelligently to ensure that the needs of Our Client come first. And we’re not afraid to push the envelope or encourage restraint. We are only as good as the reputation of Our Clients, and we willingly put our own reputation on the line to ensure that they get as much out of the relationship as we do.

Banking & Financial Services

Credit Card Processing, Payment Services, Collections & Debt Management, Acquisition Services, Fraud Risk Management.

Telecom

Customer Experience Management, Customer Retention, Credit & Collections, Customer OnBoarding Support.

Insurance

New Acquisition Business, Policy Renewals, Underwriting and Policy Support, Claims Servicing.

Automotive

Dealer Services and Consulting, Dealer Services & Consulting, Recall Management, Warranty and Product Support.

Retail & E-Commerce

Marketing & Merchandising, Online Sales, Loyalty Programs, Sourcing & Seller Support, Omni Channel Customer Experience

Building CORPORATE GOVERNANCE

At AMS, it is imperative to maintain the highest standards of Business Conduct and Corporate Governance in managing the affairs of the Company. We ensure accountability, fairness and transparency in company's relationship with its stakeholders - customers, management, employees, government, financers and community.

Corporate governance policies

Our corporate governance framework ensures effective engagement with our stakeholders and helps us evolve with changing times. We believe that an active, well-informed and independent board is necessary to ensure the highest standards of corporate governance. At AMS, he Board of Directors is at the core of our corporate governance practice and oversees how the Management serves and protects the long-term interests of our stakeholders

Corporate social responsibility

AMS Foundation, the philanthropic arm of AMS Comtel, fulfils the social responsibility of the company. The Foundation has undertaken various initiatives in providing medical facilities to remote rural areas, organizing novel pension schemes, etc. We aim and bring high quality expertise and skills in community development to our project areas, for the betterment of our surrounding communities

Intelligent Operations

Future belongs to organizations with Intelligent Operations: Those organisations that harness diverse data driven by applied intelligence and human ingenuity to empower insight-led decision making, superior customer experiences and breakthrough business outcomes.

New possibilities to increase the effectiveness and efficiency of operations are emerging constantly, AMS Comtel endeavors to combine people and technology driven efficiencies in the processes giving client an advantage.

As partners of choice for several corporates for their IT & allied process outsourcing requirements, we combine onsite, near site and off site service delivery models.